It seems we are hitting a possible bug related to having caps in the login name. For example signup with:
- Login name: GeorgeZ
- Password: 123456
- Email: <a valid email address>
Note; These are all fake for testing purposes.
Upon signup, the account gets logged in OK. Log out. Then try to login with the info above. It fails, using either GeorgeZ or georgez. Using the email & password works OK. Upon login, upper right corner says
" Hello, GeorgeZ! "
I’ve had 3 failures in signup/login by parents that used caps in their child’s name. Fortunately, the email address works, but the students don’t often know or remember their parent’s email.
In followup, please also advise if it’s possible to CHANGE a login name or an email address to something else, as long as the new proposed login or email is not already taken.