# Problems downloading Processing?

**URL:** <https://discourse.processing.org/t/problems-downloading-processing/16739>\
**Category:** Processing\
**Created:** [December 30, 2019, 7:51pm UTC](https://discourse.processing.org/t/problems-downloading-processing/16739 "2019-12-30T19:51:15Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Mammut](https://yyz2.discourse-cdn.com/flex036/user_avatar/discourse.processing.org/mammut/32/7665_2.png) [@Mammut](https://discourse.processing.org/u/Mammut)\
**Post date:** [December 30, 2019, 7:51pm UTC](https://discourse.processing.org/t/problems-downloading-processing/16739/1 "2019-12-30T19:51:15Z")

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Hello everybody,

I have tried a few times today (through Chrome) to download the Win64 Processing software from [https://processing.org/download/](https://processing.org/download/).

No luck so far though - the download is incredibly slow (showing as either needing several hours or several days), and eventually fails either with a “Failed - Forbidden” or “Failed - Network error” message.

Has anyone else had similar issues? Is there an alternative download link that I could use? I have reliable and fast (50Mb) broadband and it looks like the zip is only 127MB so I don’t understand why this might be happening.

Thanks for your help,

M.

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**Author:** ![kfrajer](https://yyz2.discourse-cdn.com/flex036/user_avatar/discourse.processing.org/kfrajer/32/196_2.png) [@kfrajer](https://discourse.processing.org/u/kfrajer)\
**Post date:** [December 30, 2019, 8:08pm UTC](https://discourse.processing.org/t/problems-downloading-processing/16739/2 "2019-12-30T20:08:38Z")

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I cannot reproduce the issue and I was able to download the Win x64 version in about 10 secs.

I strongly suggest you get your Processing version from this site instead of using some unknown source.

This seems to be a network issue. If you can, try using another ISP provider (maybe you can go to a neighbor or another site with wifi access?). I would suspect this is a temporal issue. Finally, you can contact your ISP directly and create a ticket with them so they investigate.

Kf

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**Author:** ![Mammut](https://yyz2.discourse-cdn.com/flex036/user_avatar/discourse.processing.org/mammut/32/7665_2.png) [@Mammut](https://discourse.processing.org/u/Mammut)\
**Post date:** [December 30, 2019, 8:11pm UTC](https://discourse.processing.org/t/problems-downloading-processing/16739/3 "2019-12-30T20:11:40Z")

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@kfrajer, thanks for checking and confirming that this really should be a fast download. I’ll restart my router maybe that will solve it. 🤞

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**Author:** ![Mammut](https://yyz2.discourse-cdn.com/flex036/user_avatar/discourse.processing.org/mammut/32/7665_2.png) [@Mammut](https://discourse.processing.org/u/Mammut)\
**Post date:** [December 31, 2019, 12:37am UTC](https://discourse.processing.org/t/problems-downloading-processing/16739/4 "2019-12-31T00:37:23Z")

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Just in case anybody else runs into this issue: it looks like me being located in Germany is currently a problem with all downloads from “https://github-production-release-asset- … .s3.amazonaws.com” (not just with Processing). Large downloads from other servers are OK. So, I relocated to the US via VPN -\> and although github downloads are still slow, they are successful and faster than before.