# Phone system image not found

**URL:** https://discourse.processing.org/t/phone-system-image-not-found/46040
**Category:** Processing for Android
**Created:** [March 21, 2025, 7:22pm UTC](https://discourse.processing.org/t/phone-system-image-not-found/46040 "2025-03-21T19:22:02Z")
**Posts on this page:** 1
**Page:** 1

<div class="post-metadata">

### Author: ![johnleung00](https://avatars.discourse-cdn.com/v4/letter/j/779978/32.png) [@johnleung00](https://discourse.processing.org/u/johnleung00)
#### Post date: [March 21, 2025, 7:22pm UTC](https://discourse.processing.org/t/phone-system-image-not-found/46040/1 "2025-03-21T19:22:02Z")

</div>

Using Processing 4.3.4.  
Android SDK 33 is located at `C:\Users\myname\AppData\Local\Android\Sdk`.  
I checked preferences.txt with the android path pointing to the correct location:

```auto
android.gradle_plugin=7.1.0
android.sdk.appcompat=1.6.0
android.sdk.ar=1.37.0
android.sdk.gvr=1.180.0
android.sdk.path=C:\Users\myname\AppData\Local\Android\Sdk
android.sdk.play_services=18.0.0
android.sdk.target=33

```

Under Android Studio emulator is working. I am able to start it from Android Studio-Virtual Device Manager and command line too.

Problem:  
Everytime I click `Run in Emulator` the IDE shows an alert: `The system image needed by the emulator does not appear to be installed. Do you want Processing to download and install it now?`

Even though I click Yes to let Processing to download and install it the emulator is not started.

Any idea how to fix it?

However, I was able to run the application on a real smart phone with a USB connection. But emulator never work after a whole day persistent tests. Please help.