# I can't log in to myP5js

**URL:** <https://discourse.processing.org/t/i-cant-log-in-to-myp5js/42536>\
**Category:** p5.js\
**Created:** [August 1, 2023, 10:06pm UTC](https://discourse.processing.org/t/i-cant-log-in-to-myp5js/42536 "2023-08-01T22:06:51Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![sotelo.newhall](https://avatars.discourse-cdn.com/v4/letter/s/67e7ee/32.png) [@sotelo.newhall](https://discourse.processing.org/u/sotelo.newhall)\
**Post date:** [August 1, 2023, 10:06pm UTC](https://discourse.processing.org/t/i-cant-log-in-to-myp5js/42536/1 "2023-08-01T22:06:51Z")

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I’m trying to reset my password to log in to my p5js account, but I never get the password reset email. Is there anything wrong with the site?

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**Author:** ![mnse](https://yyz2.discourse-cdn.com/flex036/user_avatar/discourse.processing.org/mnse/32/16520_2.png) [@mnse](https://discourse.processing.org/u/mnse)\
**Post date:** [August 2, 2023, 4:45am UTC](https://discourse.processing.org/t/i-cant-log-in-to-myp5js/42536/2 "2023-08-02T04:45:06Z")

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Hi @sotelo.newhall,

See here…

> [@Error attempting to open the P5.js downloaded program](https://discourse.processing.org/t/error-attempting-to-open-the-p5-js-downloaded-program/42486/21):
>
> Hi @Do_Not_Give_Up! I’m sorry that this issue has been happening to you—the reason why you’re not receiving the password reset email is probably tied to [this issue](https://github.com/processing/p5.js-web-editor/issues/2303), where [upgrading the dependency](https://github.com/processing/p5.js-web-editor/pull/2267) mjml caused emailing to break. I’ll continue communications at the email listed in your signature to assist you with this process.

Cheers  
— mnse

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<div class="post-metadata">

**Author:** ![sotelo.newhall](https://avatars.discourse-cdn.com/v4/letter/s/67e7ee/32.png) [@sotelo.newhall](https://discourse.processing.org/u/sotelo.newhall)\
**Post date:** [August 4, 2023, 1:06am UTC](https://discourse.processing.org/t/i-cant-log-in-to-myp5js/42536/3 "2023-08-04T01:06:27Z")

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thanks  
i’m a total beginner and all this is complicated to understand  
if somebody can grant me access to my account or tell me how to reset the password, it would be great  
cheers!

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<div class="post-metadata">

**Author:** ![mnse](https://yyz2.discourse-cdn.com/flex036/user_avatar/discourse.processing.org/mnse/32/16520_2.png) [@mnse](https://discourse.processing.org/u/mnse)\
**Post date:** [August 4, 2023, 4:52am UTC](https://discourse.processing.org/t/i-cant-log-in-to-myp5js/42536/4 "2023-08-04T04:52:01Z")

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Hi @raclim

would you please help @sotelo.newhall.

Cheers  
— mnse

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<div class="post-metadata">

**Author:** ![raclim](https://avatars.discourse-cdn.com/v4/letter/r/bbe5ce/32.png) [@raclim](https://discourse.processing.org/u/raclim)\
**Post date:** [August 4, 2023, 8:13pm UTC](https://discourse.processing.org/t/i-cant-log-in-to-myp5js/42536/5 "2023-08-04T20:13:48Z")

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Hi @sotelo.newhall, please reach out to [hello@p5js.org](mailto:hello@p5js.org) with your account’s username, and I can help you reset your password from there.

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<div class="post-metadata">

**Author:** ![sotelo.newhall](https://avatars.discourse-cdn.com/v4/letter/s/67e7ee/32.png) [@sotelo.newhall](https://discourse.processing.org/u/sotelo.newhall)\
**Post date:** [August 9, 2023, 1:07am UTC](https://discourse.processing.org/t/i-cant-log-in-to-myp5js/42536/6 "2023-08-09T01:07:49Z")

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I sent an email to [hello@p5js.org](mailto:hello@p5js.org) 4 days ago but still haven’t heard any response.