# Can't install processing due to errors
**URL:** https://discourse.processing.org/t/cant-install-processing-due-to-errors/27583
**Category:** Processing
**Created:** [February 4, 2021, 12:53pm UTC](https://discourse.processing.org/t/cant-install-processing-due-to-errors/27583 "2021-02-04T12:53:06Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@pur](https://discourse.processing.org/u/pur)
#### Post date: [February 4, 2021, 12:53pm UTC](https://discourse.processing.org/t/cant-install-processing-due-to-errors/27583/1 "2021-02-04T12:53:06Z")
> please format code with \ button \* [homework policy](https://discourse.processing.org/faq/#homework) \* [asking questions](https://discourse.processing.org/t/2147)
Hey guys i cant seem to install processing 3.5.4 It keeps saying:
I tried deleting the sketchfolder. I have unistalled and installed processing again but it wont go away.
Hope you guys can help
kind regards
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### Author:  [@CodeMasterX](https://discourse.processing.org/u/CodeMasterX)
#### Post date: [February 4, 2021, 5:47pm UTC](https://discourse.processing.org/t/cant-install-processing-due-to-errors/27583/2 "2021-02-04T17:47:06Z")
Can you screenshot the folder the processing is located it?
(This probably won’t fix, but to make sure you are not making small mistakes which cause big problems)
It must contain a single folder named: (The processing-3.5.x are just other versions, only one version is required))
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### Author:  [@Chrisir](https://discourse.processing.org/u/Chrisir)
#### Post date: [February 4, 2021, 5:52pm UTC](https://discourse.processing.org/t/cant-install-processing-due-to-errors/27583/3 "2021-02-04T17:52:57Z")
When you are in processing IDE, go to Menu File | Preferences
here you see the path to the Sketchbook Location
Mine is for example
`C:\Users\\Documents\processing-3.4\processing-3.4Old`
Whatever.
Should be `C:\Users\\Documents\processing\ for example`
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### Author:  [@daFrenchFrog](https://discourse.processing.org/u/daFrenchFrog)
#### Post date: [November 19, 2021, 5:03pm UTC](https://discourse.processing.org/t/cant-install-processing-due-to-errors/27583/4 "2021-11-19T17:03:25Z")
Hi, I have kind of the same problem (I’m on macOS).
I tried to delete Processing files and relaunch, have the same popin, and Processing creates the folders (examples,libraries,modes,templates and tools) but they are all empty…
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### Author:  [@Chrisir](https://discourse.processing.org/u/Chrisir)
#### Post date: [November 19, 2021, 10:48pm UTC](https://discourse.processing.org/t/cant-install-processing-due-to-errors/27583/5 "2021-11-19T22:48:56Z")
Did you unzip the zip file fully?
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### Author:  [@daFrenchFrog](https://discourse.processing.org/u/daFrenchFrog)
#### Post date: [November 22, 2021, 8:18am UTC](https://discourse.processing.org/t/cant-install-processing-due-to-errors/27583/6 "2021-11-22T08:18:11Z")
Thanks for your anwser.
Yes I did. But there’s only the Processing.app file inside. From what I understand the folders are created on launch but they are empty.