# All content in the Help menu has disappeared

**URL:** <https://discourse.processing.org/t/all-content-in-the-help-menu-has-disappeared/12956>\
**Category:** Processing\
**Created:** [July 24, 2019, 4:16pm UTC](https://discourse.processing.org/t/all-content-in-the-help-menu-has-disappeared/12956 "2019-07-24T16:16:44Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![MuddyGardener](https://yyz2.discourse-cdn.com/flex036/user_avatar/discourse.processing.org/muddygardener/32/1719_2.png) [@MuddyGardener](https://discourse.processing.org/u/MuddyGardener)\
**Post date:** [July 24, 2019, 4:16pm UTC](https://discourse.processing.org/t/all-content-in-the-help-menu-has-disappeared/12956/1 "2019-07-24T16:16:44Z")

</div>

[UPDATE: it solved itself… and I’ve no idea why… 😉] I’m running Processing 3.5.3 on macOs Mohave 10.14.5 - and all the help stuff under the top level help menu is greyed out and not actionable. Everything else appears to be quite happy.

 ![image](https://canada1.discourse-cdn.com/flex036/uploads/processingfoundation1/original/2X/f/f468209d72b7993cdf5df5c542234773a82ec133.jpeg)

No idea what I’ve done to make this happen. It could be that this was always the case for me in 3.x - which I just recently moved to - and I only just noticed it.

Is uninstall/reinstall a sensible first step? Or are there other things I should try?

thanks!

---

<div class="post-metadata">

**Author:** ![kll](https://yyz2.discourse-cdn.com/flex036/user_avatar/discourse.processing.org/kll/32/964_2.png) [@kll](https://discourse.processing.org/u/kll)\
**Post date:** [July 25, 2019, 2:31am UTC](https://discourse.processing.org/t/all-content-in-the-help-menu-has-disappeared/12956/2 "2019-07-25T02:31:23Z")

</div>

i have not your hardware and OS,  
but i see here under win7 that the menu is changing when i select a other MODE  
( from [JAVA] )  
but that one i can not see from your picture.  
also the first entry  
`SEARCH []`  
i not see here, only the `Online` entry is grey.

 ![SNAG-0138](https://canada1.discourse-cdn.com/flex036/uploads/processingfoundation1/original/2X/e/eda755fc86a5e4a2889a781b6a9ded34b694687c.jpeg)

* * *

if you choose to reinstall processing consider to erase first also the system folder  
( where the preferences file is… )

---

<div class="post-metadata">

**Author:** ![Chrisir](https://yyz2.discourse-cdn.com/flex036/user_avatar/discourse.processing.org/chrisir/32/45_2.png) [@Chrisir](https://discourse.processing.org/u/Chrisir)\
**Post date:** [July 25, 2019, 6:36am UTC](https://discourse.processing.org/t/all-content-in-the-help-menu-has-disappeared/12956/3 "2019-07-25T06:36:40Z")

</div>

Make a backup of your sketches

---

<div class="post-metadata">

**Author:** ![MuddyGardener](https://yyz2.discourse-cdn.com/flex036/user_avatar/discourse.processing.org/muddygardener/32/1719_2.png) [@MuddyGardener](https://discourse.processing.org/u/MuddyGardener)\
**Post date:** [July 26, 2019, 3:44pm UTC](https://discourse.processing.org/t/all-content-in-the-help-menu-has-disappeared/12956/4 "2019-07-26T15:44:45Z")

</div>

good point. haven’t yet had to think about the appropriate care and feeding of the installation… but clearly I should…